Patients are struggling to fill prescriptions as GR Walgreens pharmacy remains closed

GRAND RAPIDS, Mich. (WOOD) – For nearly two weeks, many Grand Rapids residents have been forced to look elsewhere for the prescriptions they rely on as a Walgreens pharmacy in the northeast of the city remains closed.

The Walgreens pharmacy on Plainfield Avenue NE off 4 Mile Road NE in Grand Rapids has been closed since September 20.

A sign outside the store says their system is down and they don’t know when it’ll be back up.

As a result, employees and customers are sharing News that 8 recipes have been shipped to another Walgreens at 425 Fuller Ave. be transmitted near Michigan Street. A staffer there said they’ve seen prescriptions surge, but they’re managing to stay afloat.

But customers have reportedly struggled to get their medication. Because the Plainfield Avenue pharmacy was closed, several customers told News 8 they spent hours on hold to refill their prescriptions. One person called the situation “a disaster”.

To make matters worse, it’s not the only Walgreens to shut down. An employee confirmed that another pharmacy on Fuller Avenue and Knapp Avenue was closed for several days last week.

It’s unclear why. That pharmacy returned to normal business hours this week, a staffer said.

The extended problems come as a labor shortage in the field persists. That seemed to blame Walgreens Corporate for the closures when News 8 asked which pharmacies were closed and why.

The company said there has been “greater demand for COVID-related services, coinciding with staffing challenges.”

“Like many other healthcare facilities, retailers and other industries, we have expanded our recruitment efforts amid pronounced labor shortages, and we are taking all possible steps to help meet the current increased demand for COVID-19 vaccinations, as well as testing and other pharmacy services such as flu shots,” the company told News 8.

News 8 went on to ask why the pharmacy on Fuller Avenue and Knapp Avenue were closed last week. No reply was received as of Sunday evening. Patients are struggling to fill prescriptions as GR Walgreens pharmacy remains closed

Dais Johnston

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