Nintendo Switch bug affecting millions is now free to fix – find out if you’re eligible

NINTENDO Switch fans can now get a free repair for one of the Nintendo Switch console’s biggest bugs.

Previously, Nintendo Switch owners sometimes had to pay to have their Switch controllers repaired.

Each Nintendo Switch comes with two Joy-Con controllers in the box


Each Nintendo Switch comes with two Joy-Con controllers in the boxCredit: Nintendo

The issue is called Joy-Con drift, and it causes the joysticks on the included Joy-Con controllers to emit fake input even when the player isn’t touching them.

It’s been an issue with the controllers since the console’s launch in 2017, with the controllers breaking within months of purchase.

A consumer rights group in the UK found last year that the faulty Joy-Con was due to a design flaw and could affect up to 40% of Nintendo Switch owners.

Many even turned to third-party controllers, like one based on a GameCube controller, to avoid the problem.

Now Nintendo has pledged to repair any Joy-Con controller affected by the issue free of charge in the UK and most parts of Europe.

A note on the Nintendo UK support site states: “If your issue is not resolved, you can set up a repair for affected Joy-Con controllers.

“Until further notice, Nintendo will not charge you in the European Economic Area (EEA), UK and Switzerland for repairing Responsiveness Syndrome, whether caused by a defect or wear and tear.”

According to Nintendo, you must meet the following criteria to be eligible for a free repair:

  • The problem comes from regular wear and tear
  • The controller was not used with third-party systems and accessories
  • The controller has not been used for rental or commercial purposes
  • The problem was not caused by accidental damage or modification
  • Controller has not been opened or repair attempted by anyone other than Nintendo

If your controller is affected, the first thing you should try is to follow some basic troubleshooting steps such as: B. Updating the console and controllers.

If the problems persist, you can book a repair through Nintendo’s support site. After that, you need to send the controllers in for repair or replacement.

Nintendo says the repair is available for all Joy-Con controllers, even if they’re outside of the company’s 2-year warranty.

Written by Oliver Brandt on behalf of GOOD LUCK AND HAVE FUN.

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