A man shares his story after saying his bank account was drained after receiving a text message that appeared to be from his bank.
“I was surprised, but I might as well have just walked out my front door and given all my money to the first person I saw,” Marcas Miles told Good Morning America.
The text he received simply read, “Have you tried making a $500 cell transfer?”
Cell, a mobile payment transfer service embedded in your banking app, allows you to send money directly to people between bank accounts.
However, Miles said he hadn’t attempted to send any money, so he was eager to speak to whoever he thought was his banker.
“I was convinced because he kept saying, ‘Looks like someone is accessing your account from an IP address in Texas,'” Miles said. “Looking back – 16 minutes worth of manipulation and boy was it good.”
Shortly after the call, Miles received an SMS to confirm his username and login.
“Because I got a text, I actually sent it back,” he said.
Moments later he said his account was empty.
Miles’ story is one of many across the country as cell scams become more common.
Lawmakers are now working to make these money transfers more secure.
“Congress is considering a draft proposal to ensure consumers who are tricked into fraud have protections and their money is replenished from the banking industry or any other platform they used,” said Sally Greenberg, executive director of National Consumers league.
Zelle posted on his own TikTok to remind customers that his banks will never ask for personal information because they already have it.
To learn more, visit the cell website on scams and scams.
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https://abc7chicago.com/zelle-scam-fraud-banking-marcas-miles/12282965/ Cell Scams: How They Work and How to Protect Yourself and Your Bank Account