All Sky customers warned against bank robbery call – check the ‘Warning List’ today
SKY has revealed how customers should react when they receive a fraudulent call.
Phone calls trying to get Brits to hand over cash are becoming more common.
Scammers are sophisticated and often very convincing over the phone.
They may even have some of your personal information.
And they will usually make threatening demands for money or private information.
A Sky memo warns customers of these “scammers” and reveals six tips on how to protect yourself from fraudulent calls.
This will keep you safe from a fraudulent call
Sky’s top advice is not to give your name or number when you answer the phone.
This is to prevent scammers from learning about you – or recording your details.
Second, Sky says you must never give out personal information.
If Sky really needs to contact you for personal information, you can simply ask for a call back – and dial the extension on the official website.
That way you know you’re speaking to an official Sky representative.
The third tip is to make sure the caller identifies themselves.
“When they ask, ‘What number is that?’ don’t tell them,” Sky said.
“But ask, ‘What number did you dial?’
“If you don’t get an answer after a greeting, hang up.”
The fourth tip is not to follow member options or pick numbers during the call.
It’s best to just hang up.
Fifth, use your voicemail to monitor incoming calls.
But there’s one important tip to remember: “Make sure your voicemail greeting doesn’t include your number or that you’re on holiday,” Sky said.
Finally, there is one more trick that can scare the scammers.
“Press a digit on your keyboard to make it sound like you’re starting a call trace and speak like someone else is in the room,” Sky said.
Remember that if you do need to speak to Sky, you can go to their official website or app and use their legitimate contact information.
https://www.thescottishsun.co.uk/tech/10477771/sky-scam-call-customers-how-to-respond-phone/ All Sky customers warned against bank robbery call – check the ‘Warning List’ today